1. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information during registration and checkout.
• Use the website only for lawful purposes and not engage in any activity that could harm the site or its users.
• Respect our intellectual property rights and not reproduce, distribute, or modify any content without our permission.
• Be responsible for maintaining the confidentiality of your account and password.

2. Product and Service Description

We offer a wide range of bike parts and accessories, including but not limited to:

• Bike Brake Cables, Callipers, Levers, Pads, and Rotors
• Bike Cassettes, Chains, Chainrings, and Drivetrain Parts
• Bike Forks, Frames, Handlebars, Headsets, and Inner Tubes
• Bike Maintenance Tools and Lubricants

We strive to provide accurate descriptions and images of our products. However, slight variations may occur due to manufacturing differences.

3. Order and Payment Terms

When you place an order with us, you agree to the following:

• All orders are subject to availability and confirmation of the order price.
• We accept payments via Visa, MasterCard, JCB, and PayPal.
• Orders are typically processed within 1-2 business days. Once processed, your order will be shipped promptly.
• Shipping costs and delivery times vary based on the selected shipping method:
  • Standard Shipping: £12.95 via DHL or FedEx, with an estimated delivery time of 10-15 business days.
  • Free Shipping: Available for orders over £50 via EMS, with an estimated delivery time of 15-25 business days.
• We ship globally, excluding certain remote areas and Asia. Please check our website for specific exclusions.

4. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of BuyBikeBrakes.com or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

5. Liability Limitations

While we strive to provide accurate information and high-quality products, BuyBikeBrakes.com shall not be liable for:

• Any indirect, incidental, or consequential damages arising from the use of our website or products.
• Any errors or omissions in the product descriptions or pricing.
• Any delays or issues caused by third-party shipping providers.

Our liability is limited to the maximum extent permitted by law.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy, you may return or exchange your item under the following conditions:

• The item must be unused, in its original packaging, and in the same condition as when you received it.
• You must initiate the return or exchange process within 15 days of receiving your order.
• Certain items, such as opened or used Bike Inner Tubes and Bike Chain Lubes and Cleaners, are non-returnable due to hygiene and safety reasons.
• To initiate a return or exchange, please contact us at [email protected] with your order number and details about the product you wish to return or exchange.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days.

7. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]

Address: 77 Stafford Rd, Lichfield, GB CH1Y 2DR

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.